Welcome to THTC

The Toronto Hostels Training Centre offers practical, financially accessible, evidence based training curriculum for those working in shelters, respites, drop-ins and with the homeless and vulnerable population.

The Training Centre provides over 120 workshops annually in a wide range of subject areas. Please view the complete Course Calendar for all workshop descriptions and instructor bios to learn more.

Charitable Registration Number: 86081 6396 RR0001

THTC BULLETIN BOARD:

Registration Delays

Kindly note that we are currently experiencing a delay in manual calendar registrations. The THTC team is working diligently to catch up on all registrations and we are focusing on registrations for calendar courses within the next week. We appreciate your patience and understanding. If you have registered for a course beyond January 24, 2025, please note that payment links and registration confirmations will be delayed by a week or two.

CPI Nonviolent Crisis Intervention Self-Paced Modules – Technical Issues 

If you are registered for a CPI Nonviolent Crisis Intervention course in January or February, please note that we are currently experiencing technical issues with Crisis Prevention Institute’s software update. We are currently in contact with CPI to resolve the issue. If you are registered for the January 21 CPI NCI session and have not yet received your self-paced modules (sent out 14 days prior to the live in-person session), please contact julian@thtcentre.com. Kindly note that this is an ongoing issue, and the THTC team is doing our best to resolve as quickly as possible.

 

New, Improved & Discounted Courses: 

THTC will be launching several new courses to meet the current needs of the social service sector. These pilot courses will be offered at half-price to all THTC members (with limited seats per organization). All we ask is for your honest feedback at the end of the course! Our next pilot course will be taking place on Friday January 31, 2025:

Animal Wellbeing for Organizations Providing Services to Pet Owners

Members can access this course at half price by emailing our Training Coordinator, Julian at julian@thtcentre.com. Not yet a THTC member? Join here:

https://thtcentre.com/thtc-membership/

Check Your Spam/Junk Folder for Communication: 

Please be sure to check your junk/spam folder for e-mail communication from the THTC team. The THTC team sends most of our correspondence regarding course registrations, reschedules and/or cancellations through e-mail. We understand that some of our messages have been going to junk/spam folders, however this is beyond our control.

Please be sure to regularly check these folders so you do not miss out on important information!

Payment Notification Issues

We are currently experiencing technical issues with payment notifications. If you have submitted payment for a course but have not yet received a registration confirmation either: 

  1. Within three (3) business days of submitting payment, or
  2. Within two (2) business days of the live course date,

please reach out to  julian@thtcentre.com. Please note that registrations are incomplete until you have received a registration confirmation.

 

THTC staff are available by phone and email Monday – Friday from 9:30am – 4:30pm. If you are planning on visiting the Centre, please contact julian@thtcentre.com (for calendar courses) or riaz@thtcentre.com (for e-learning, self-paced courses) to make an appointment to ensure we that don’t miss you.