Facilitator: Farah Jindani

The social service sector is recognizing the impact of trauma on the lives of service users. Supervisors are not only becoming proficient in their understanding of trauma informed care but ensuring trauma informed care principles translate to management practices.  Greater service outcomes and overall organizational health are reported when there is a correlation between trauma informed care with service users that are reflected in policies, procedures and supervisory practice.  In this workshop, we will overview trauma and the complexities of delivering and sustaining trauma informed views in the shelter system.

Learning Objectives:

• Awareness of trauma including identification, prevalence and impact
• Consideration of trauma informed principles in relation to prior care models
• Strategies for creating trauma informed workplaces
• Considerations of heath in relation to the complexities of trauma

Target Group: This training is ideally suited to staff who are in management or supervisory positions and/or responsible for organizational policy development.