Instructor: Laval Martin

Often those working in the helping professions can’t meet with clients in office spaces. Connections with vulnerable individuals often take place in client’s homes or public spaces.

This training focuses on specific strategies, techniques, and approaches that allow clients and supports to conduct productive, meaningful work in a variety of settings while maximizing safety. This workshop will cover unique challenges of working alone or in teams, in community settings while participants will learn how to manage escalations and ensure personal safety. It is suggested that participants have prior training in de-escalation and crisis intervention.

Learning Objectives:

• Identify risk factors when working in the community
• Understand how to prepare before meeting a client in the community
• Discuss unique safety considerations when working alone or in teams
• Create a plan for applying de-escalation and safety strategies in community settings
• Develop a personalized checklist for safety strategies

Outcomes for Managers/Agencies:

• Increase overall staff safety
• Increase staff confidence when working in unorthodox settings
• Decrease in critical incidents
• Increase in participant connection to care with a greater awareness of needs and anti-oppressive perspective
• Support healthy team dynamics & positive workplace culture
• Increase overall psychological safety in the workplace