Introduction to Documentation Skills (Live Online)


9:30 am - 4:30 pm


Bookings closed

Event Type

Instructor: Michelle Lewis

This training will provide participants with an excellent foundational knowledge of documentation and case note reporting, specific to the helping and health care professions.  Covering the guiding principles of the Personal Health and Privacy Act (PHIPA), legal and ethical boundaries and responsibilities that govern documentation within Ontario.  Concepts such as subjective vs. objective writing, will be covered in this training as well.  Participants will have opportunities to view and sample a selection of case note writing styles and come away with writing tools to support them beyond this training.

Learning Objectives:

  • Achieve a basic understanding of PHIPA and other legal guiding principles
  • Review basic guidelines for documentation and record-keeping.
  • Examine, in general, legal and ethical issues in documentation.
  • Evaluate writing samples for accurate, complete, non-biased content.
This workshop is a technical writing workshop and does not directly address legal issues.

Target Group: All

Additional Training Method: Agency Training 

Course Cost
THTC Member: $100 | Non-Member: $110 


THTC Reminders:

  • Once you submit your registration request, THTC staff will respond with a payment link (if you are not part of an invoiced agency). Once payment has been received, you will receive a registration confirmation. This process typically takes 1-4 business days.
  • Course registration closes 24 business hours prior to the course start time. If the course is not full and you would like to submit a last-minute registration, please email our Training Coordinator:
  • If you are part of an invoiced agency, kindly note that only approved staff can submit registration requests. If you are unsure about who is an approved staff member, please speak to your supervisor/manager or contact our Training Coordinator:
  • If you choose the member price ticket and you or your agency are not a THTC member, you will be charged the non-member rate. To become a THTC member, please follow the link below:
  • You must be on time for the course. Should you miss more than 30 minutes of the course, THTC will not issue a certificate of completion.
  • This training is interactive – all participants are required to participate to the best of their ability.
  • Participants will receive instructions on how to join the online Zoom session 1-2 business days before the training date. Please be sure to check your junk/spam folder.
  • Participants are required to have their camera on for most of the training session (i.e., at least 70% of the session) in order to receive their course certificate. Should you require accommodation, please reach out to julian@thtcentre.comto plan at least 48 business hours before the training session. We also encourage you to use a tablet or laptop as participating using only a cell phone will significantly reduce your learning experience.
  • A certificate of completion will be distributed upon successful course completion.


For more information on THTC policies and procedures, please follow the link below:

Policies & Procedures – Toronto Hostels Training Centre (



This program is fully booked - THTC does not maintain a waitlist.