SESSION FULL REGISTRATION CLOSED – Live Online – Effective Conflict Resolution for Supervisors


9:00 am - 4:00 pm


Bookings closed

Event Type

It is inevitable, that as a supervisor, manager or executive director, you will eventually have to deal with situations of conflict. Dealing ineffectively with conflict can intensify tensions, lead to a stressful work environment, and take up a lot of your time. This practical workshop will provide an array of tools and techniques to help achieve satisfactory outcomes and positive working relationships. Additionally, we will consider how different work styles affect the team and from this how to build a stronger team.

  • You must be prompt for the course – any time missed will result in certificate not being issued.
  • This training is interactive, all attendees are required to participate.
  • Upon successful completion, a certificate of attendance will be issued.

Target Group: Executive Directors, Managers and Supervisors  

Additional Training Method: Agency Training

Total Cost: THTC Members Pay: $80.00 | Non-Members Pay: $90.00

Learning Objectives:

  • De-escalate tense situations.
  • Respond to confrontation by employees.
  • Approach and raise concerns with staff members in ways that won’t lead to defensiveness.
  • Address people’s underlying concerns set boundaries effectively and manage staff-staff conflicts.
  • Develop an understanding of different workstyles and how to work with these different styles to strengthen your team.
  • Learn the 4 main components of team building and consider how to apply them in your workplace.


REGISTRATIONS ARE CLOSED FOR THIS PROGRAM - THTC DOES NOT MAINTAIN A WAITLIST or CANCELLATION LIST. Please refer to the training calendar for future availability.