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This Week's Programs

CANCELLED: Advanced Documentation Skills

Following from the Documentation Skills Introduction session, this workshop will begin by summarizing the general principles that guide best practices in documentation, and the policy and legislation that inform the way we collect information in social service agencies. The rest of the workshop will focus on participants’ written work in response to various simulated, live interviews, and work situations. Participants will also have an opportunity to examine their own work and reflect on areas of improvement. Note: This workshop is a technical writing workshop and does not directly address legal issues. Recommend participants attend Documentation Skills Introduction or consult with instructor. Learning Objectives:
  • To use principles of best practices in improving professional documentation.
  • To understand the policy and legislation that guide responsible documentation.
  • To use priority and discernment as tools for documenting layered issues.
  • To make use of personal feedback in improving professional documentation.
Target Group: All
Start: 2017-08-14
End: 2017-08-14
Venue: Toronto Hostels Training Centre (THTC)
Address:
65 Wellesley Street East, Suite 501
Toronto
Ontario
Cost: 80.00

Advanced Conflict Resolution and Negotiation Skills

This course will build on the learnings of the Conflict resolution and Negotiation Skills workshop. You will gain advanced skills and practice negotiating and resolving conflicts. This workshop will help you: look at the different types of conflict; use advanced negotiation skills and de-escalation skills with clients; and set boundaries effectively and manage conflicts between two clients. Additionally, it will help you build an understanding of the different ways people deal with conflict. We will look at how to reduce aggressive, passive, and passive-aggressive patterns in conflict situations and how to increase assertive and respectful interactions.

Note: Recommended participants attend Conflict Resolution and Negotiation Skills or consult with instructor.

Learning Objectives:

  • Understand five primary sources of conflict, and strategies to respond to each.
  • Understand four different conflict styles and how to flex to different styles.
  • Practice boundary setting, and reducing escalating behaviours.
  • Negotiating effectively with colleagues and with clients.

Target Group: All

Start: 2017-08-15
End: 2017-08-15
Venue: Toronto Hostels Training Centre (THTC)
Address:
65 Wellesley Street East, Suite 501
Toronto
Ontario
Cost: 80.00

Anti-Racism/Anti-Oppression (Introduction)

This workshop is designed to introduce participants to the basic principles of Anti-Racism and AntiOppression. Participants will have an opportunity to consider how oppression occurs and is maintained in society and within the organization. Participants will be challenged to consider the ways they can act, individually and collectively to address oppression, and become allies and advocates for people who are marginalized. Learning Objectives:
  • The participant will begin to develop skills for analyzing racism, and other forms of oppression.
  • The participant will begin to understand the dynamics of privilege, power, oppression, and social location.
  • The participant will begin to understand how his/her own social identities impact their interactions with clients and colleagues.
  • The participant will understand that being a change agent and an ally is integral to the role of the Shelter system and social service worker.
Target Group: All
Start: 2017-08-16
End: 2017-08-16
Venue: Toronto Hostels Training Centre (THTC)
Address:
65 Wellesley Street East, Suite 501
Toronto
Ontario
Cost: 80.00

SESSION IS FULL: Standard First Aid and CPR Two-Day Training

The Aquatic Development & Emergency Training (ADET Inc.) delivers the two-day Standard First Aid & CPR Program. This in-depth program is a full working session, directly applicable to the work environment and deals with potentially life-threatening situations as well as Secondary Victim Assessments. The Standard First Aid program, advanced in its’ elective topics, allows ADET Inc. the ability to customize the program to fulfill the needs of the group, workplace, job related experience or personal interest. The Bloodborne Pathogen program and the Heartsaver (adult & child) CPR course is included in the Standard First Aid Program. ** Standards taught reflect the New CPR Guidelines and Standards released in November 2010 and approved by the HSFC and the AHA and meet WSIB requirements. Topics include: unconsciousness, adult & child CPR, choking, bleeding, shock and severe life-threatening allergies, epilepsy, diabetes, head trauma and burns. These sessions are practically oriented, encouraging contributions from participants. Group interaction, practice and discussion are maximized. Please note:
  • In order to participate in the session all participants will be asked to sign a waiver.
  • You must be prompt and present for the entire two-day course. Any time missed will result in certificates not being issued. Please wear comfortable clothing and running shoes.
Learning Objectives: Participants will gain an understanding of the following:
  • Primary and Secondary Surveys.
  • Heat induced emergencies (heat cramps, heat exhaustion & stroke).
  • Multiple Injury Management.
  • Infant/Child Resuscitation (CPR).
Target Group: All
Start: 2017-08-16
End: 2017-08-17
Venue: Toronto Hostels Training Centre (THTC)
Address:
65 Wellesley Street East, Suite 501
Toronto
Ontario
Cost: 105.00

Advanced Anti-Racism/ Anti-Oppression

The Advanced ARAO course helps participants to deepen their understanding of how oppression and racism occur at a personal and structural level and how they are maintained. The course is also about assisting organizations with the change process toward equity. The focus is on the self, and the organizational change process. Note: Participants required to attend Introduction Anti-Racism/ Anti-Oppression or consult with instructor. Learning Objectives:
  • The participants will develop a critical approach to addressing racism and other forms of oppression.
  • The participants will consider the difference between personal and structural oppression.
  • The participants will deepen their analysis of how racism and oppression play out in society and within their organization.
Target Group: All
Start: 2017-08-17
End: 2017-08-17
Venue: Toronto Hostels Training Centre (THTC)
Address:
65 Wellesley Street East, Suite 501
Toronto
Ontario
Cost: 80.00

SESSION IS FULL: Shelter Standards

The objective of this one-day workshop is to provide a clear framework of industry standards. We will examine why it is important to formalize Shelter Standards and provide consistency across the system. You will learn the expectation of management, board members, front-line and all staff. Topics covered will include: standards of conduct and conflict of interest and the basic philosophy behind each; organization standards and accountability; standards of operation; health and safety issues; as well as food and nutrition standards. Each participant will receive a copy of the Toronto Shelter Standards. Registration priority will be given to staff employed by a shelter funded by the City of Toronto. Learning Objectives:
  • To provide an understanding of the structure of the shelter system in Toronto.
  • To increase participant’s knowledge of the standards shelters are expected to follow.
  • To identify and discuss barriers to following the standards and how to overcome them.
  • Target Group: Shelter Staff, Executive Directors, Managers, Supervisors and Board Members
Start: 2017-08-18
End: 2017-08-18
Venue: Toronto Hostels Training Centre (THTC)
Address:
65 Wellesley Street East, Suite 501
Toronto
Ontario
Cost: 55.00